Disabled Supporter Information


Disabled Supporters Liaison Officer

John McAndrew,
07904 898177

Purchasing Tickets


How are tickets purchased and distributed to home and away disabled supporters e.g.
(credit card, Email, postal, telephone, ticket office collection)
Tickets for disabled supporters can be ordered direct from the club on the above number or by email and collected from the ticket office on the day of the game.

Accessible parking


Number of accessible parking spaces – home and away supporters
15

Proximity of parking area to accessible seating area
Maximum 100 metres

Policy for allocation of parking spaces for home and away supporters (recommended 30% allocated to away supporters)
Usually on a first come first served basis – places can be reserved by contacting the club by phone in advance of the match. All disabled supporters requiring parking

Accessible seating


Number of wheelchair spaces – home and away supporters
8 directly adjacent to the ground entrance and others around the ground

Location of wheelchair spaces – home and away supporters (are they under cover / are there unobstructed views?)

8 spaces under cover adjacent to ground entrance and others in seated stand also under cover.

Additional spaces around the ground are uncovered


Location of carer seats (adjacent, behind, in front)
Adjacent to the wheelchair spaces

Number of seats for ambulant disabled home and away supporters

15 in the main stand


Location of ambulant disabled seating
Undercover in the main seating area

Can you access refreshment areas from the accessible seating areas / do you have alternative arrangements for provision of refreshments
Refreshment area is approx. 20 metres away from accessible seating areas. Stewards will assist is this presents a problem.

Indicate Boxes and hospitality areas that are accessible to disabled supporters

Our hospitality box is accessible to disabled fans


Location and proximity of accessible toilets to accessible seating areas
20 metres from main seating area

Additional services


Do you have an induction loop / text line service for deaf supporters

No

Do you offer audio commentary (indicate number of headsets and if location of seats if fixed)

No


Do you offer audio commentary (indicate number of headsets and if location of seats if fixed)

No


Do you welcome assistance dogs

Yes


Do you have dedicated disability stewards/ volunteers on match days

Yes


Do you offer any other services for disabled spectators (i.e. accessible transport for your fans travelling to away games, Never Watch Alone, etc)

No


Do you have a Disabled Supporters Association

No