Disabled Supporters Liaison Officer | John McAndrew, 07904 898177 |
Purchasing Tickets | |
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How are tickets purchased and distributed to home and away disabled supporters e.g. (credit card, Email, postal, telephone, ticket office collection) | Tickets for disabled supporters can be ordered direct from the club on the above number or by email and collected from the ticket office on the day of the game. |
Accessible parking | |
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Number of accessible parking spaces – home and away supporters | 15 |
Proximity of parking area to accessible seating area | Maximum 100 metres |
Policy for allocation of parking spaces for home and away supporters (recommended 30% allocated to away supporters) | Usually on a first come first served basis – places can be reserved by contacting the club by phone in advance of the match. All disabled supporters requiring parking |
Accessible Seating | |
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Number of wheelchair spaces – home and away supporters | 8 directly adjacent to the ground entrance and others around the ground |
Location of wheelchair spaces – home and away supporters (are they under cover / are there unobstructed views?) | 8 spaces under cover adjacent to ground entrance and others in seated stand also under cover. Additional spaces around the ground are uncovered |
Location of carer seats (adjacent, behind, in front) | Adjacent to the wheelchair spaces |
Number of seats for ambulant disabled home and away supporters | 15 in the main stand |
Location of ambulant disabled seating | Undercover in the main seating area |
Can you access refreshment areas from the accessible seating areas / do you have alternative arrangements for provision of refreshments | Refreshment area is approx. 20 metres away from accessible seating areas. Stewards will assist is this presents a problem. |
Indicate Boxes and hospitality areas that are accessible to disabled supporters | Our hospitality box is accessible to disabled fans |
Location and proximity of accessible toilets to accessible seating areas | 20 metres from main seating area |
Additional services | |
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Do you have an induction loop / text line service for deaf supporters | No |
Do you offer audio commentary (indicate number of headsets and if location of seats if fixed) | No |
Do you offer audio commentary (indicate number of headsets and if location of seats if fixed) | No |
Do you welcome assistance dogs | Yes |
Do you have dedicated disability stewards/ volunteers on match days | Yes |
Do you offer any other services for disabled spectators (i.e. accessible transport for your fans travelling to away games, Never Watch Alone, etc) | No |
Do you have a Disabled Supporters Association | No |